FAQ
1. How long does shipping take?
Orders are typically delivered within **3–7 business days** across Pakistan. Delivery times may vary depending on your location.
2. What payment methods do you accept?
We accept **Cash on Delivery (COD)** and other payment methods available at checkout.
3. Can I return my order?
Yes. We offer a **30-day return policy**. Items must be unused, in their original condition, and returned with proof of purchase.
4. What should I do if I receive a damaged or incorrect item?
If your order arrives damaged, broken, defective, or incorrect, please contact us within **48 hours** of delivery. Please include your **Order Number**, clear photos, and a **complete unboxing video**. Email us at **zoracrest.official@gmail.com**.
5. Can I cancel my order?
Orders can only be cancelled before they are shipped. Please contact us as soon as possible if you wish to cancel your order.
6. How can I contact customer support?
You can reach our customer support team anytime at:
**Email:** zoracrest.official@gmail.com
Support Hours: 24/7 (Response within 24–48 business hours)